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Is WedUploader really free?

Q1

Absolutely! WedUploader is free to use for you and your guests.

How do I share my unique WedUploader website with my guests?

Q2

From the dashboard, grab your unique WedUploader album URL and share the link via email or your wedding website. You can also download the QR code to be used on table cards at the wedding and as an insert in thank you notes.

If WedUploader doesn't store the files, where are the pictures and videos sent?

Q3

When friends and family upload files, WedUploader transfers those files directly to your Google DriveTM. You'll have full ownership of every picture and video from your big day!

How will I know when someone uploads a picture or video?

Q4

WedUploader sends a notification email whenever new files are uploaded indicating the file name and the folder within your Google Drive the files are stored.

Is there a limit to the amount of pictures and videos my guests can upload?

Q5

WedUploader has no limits however, Google provides 15 GB of free storage which is the equivilent of more photos than your guests can take plus over 90 minutes of video clips.

What if I need more storage space than is currently allotted for my Google Drive?

Q6

You can download all the files then delete the copy on Google Drive. An alternative would be to increase storage capacity of your Google Drive to 100GB for $2/month.

I'd like to collect photos and videos from not just my wedding but engagement party and showers too, any suggestions?

Q7

We recommend you create different WedUploader albums for each event so you can organize the memories.

Is WedUploader really free?

Q1

Absolutely! WedUploader is free to use for you and your guests.

How do I share my unique WedUploader website with my guests?

Q2

From the dashboard, grab your unique WedUploader album URL and share the link via email or your wedding website. You can also download the QR code to be used on table cards at the wedding and as an insert in thank you notes.

If WedUploader doesn't store the files, where are the pictures and videos sent?

Q3

When friends and family upload files, WedUploader transfers those files directly to your Google DriveTM. You'll have full ownership of every picture and video from your big day!

How will I know when someone uploads a picture or video?

Q4

WedUploader sends a notification email whenever new files are uploaded indicating the file name and the folder within your Google Drive the files are stored.

Is there a limit to the amount of pictures and videos my guests can upload?

Q5

WedUploader has no limits however, Google provides 15 GB of free storage which is the equivilent of more photos than your guests can take plus over 90 minutes of video clips.

What if I need more storage space than is currently allotted for my Google Drive?

Q6

You can download all the files then delete the copy on Google Drive. An alternative would be to increase storage capacity of your Google Drive to 100GB for $2/month.

I'd like to collect photos and videos from not just my wedding but engagement party and showers too, any suggestions?

Q7

We recommend you create different WedUploader albums for each event so you can organize the memories.


Common issues

Why did I receive a "fatal error" message when attemping an upload?

Q1

This error occurs when WedUploader's permissions to your Google Drive have been revoked. To quickly solve the issue, navigate to your dashboard, logout of WedUploader, and then log back in.

I cannot get the picture I want to become the background image, why is that?

Q2

There is a 15 MB size limit to your custom background image. If you need help reducing the resolution of the image you would like to use please contact us.

Why did I receive a "fatal error" message when attemping an upload?

Q1

This error occurs when WedUploader's permissions to your Google Drive have been revoked. To quickly solve the issue, navigate to your dashboard, logout of WedUploader, and then log back in.

I cannot get the picture I want to become the background image, why is that?

Q2

There is a 15 MB size limit to your custom background image. If you need help reducing the resolution of the image you would like to use please contact us.


Gallery questions

Is the gallery a subscription?

Q1

Nope, it is a one time payment.

How long does the gallery remain active?

Q2

The gallery never expires but you'll have the option to mark an album as "private" if you no longer wish for it to be public.

Do I have to pay to enable the gallery for each of my WedUploader albums?

Q3

You only have to pay once and the gallery feature will be unlocked for all your WedUploader albums.

I enabled the gallery but I do not see any photos?

Q4

When you enable the gallery you unlock the feature, however, you will have to toggle your WedUploader album from "private" to "public" in order for the gallery to display on your WedUploader album page.

Is the gallery a subscription?

Q1

Nope, it is a one time payment.

How long does the gallery remain active?

Q2

The gallery never expires but you'll have the option to mark an album as "private" if you no longer wish for it to be public.

Do I have to pay to enable the gallery for each of my WedUploader albums?

Q3

You only have to pay once and the gallery feature will be unlocked for all your WedUploader albums.

I enabled the gallery but I do not see any photos?

Q4

When you enable the gallery you unlock the feature, however, you will have to toggle your WedUploader album from "private" to "public" in order for the gallery to display on your WedUploader album page.



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